Customer Care

Where does RooJI tea come from?

All our tea is sourced directly from our 10 exclusive high-mountain tea estates in Taiwan, including prestigious regions like Lishan, Alishan, and Shanlinxi. We oversee the entire process from planting to packaging to ensure the "Mountain Qi" is preserved.

Do you ship internationally?

Yes, we ship our to global.

Do I need previous tea experience to become a franchisee?

No prior experience is required. We provide comprehensive training, which covers tea knowledge, tasting skills, store operations, and marketing strategies. Our team will guide you from store evaluation to the grand opening.

Which regions are you currently expanding to?

We are actively seeking partners in Malaysia, Singapore, and across Asia.

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